Emergency Guide

What to Do If You Have an Electrical Emergency

Essential steps to take during an electrical emergency to ensure safety and minimize damage.

If you're experiencing a life-threatening electrical emergency, call 111 immediately.

Immediate Actions

Assess the Situation

Check for immediate dangers like fire or smoke

Turn Off Power

Locate and switch off the main power if safe

Evacuate if Necessary

Leave the area if there's any risk to safety

Call Emergency Services

Dial 111 if there's fire or immediate danger

Common Electrical Emergencies

  • Electrical Fires
    • Never use water on electrical fires
    • Use a Class C fire extinguisher
    • Cut power if safe to do so
  • Electric Shocks
    • Don't touch the person if they're still in contact with the power source
    • Turn off power at the source
    • Call emergency services
  • Power Lines Down
    • Stay at least 10 meters away
    • Call your power company immediately
    • Keep others away from the area

Prevention Tips

  • Install and maintain smoke detectors
  • Know your main switch location
  • Keep a Class C fire extinguisher accessible
  • Schedule regular electrical inspections
  • Don't overload power points

After the Emergency

  1. Document any damage (photos if safe)
  2. Contact your insurance company
  3. Have a licensed electrician inspect before restoring power
  4. Implement preventive measures

Emergency Kit Essentials

  • Flashlights and batteries
  • Emergency contact numbers
  • First aid kit
  • Class C fire extinguisher
  • Battery-powered radio

24/7 Emergency Service: Our network of electricians is available around the clock for electrical emergencies. Learn more about our emergency services or get immediate help.

Important Contact Numbers

  • Emergency Services: 111
  • ElectricianQuotes.co.nz: 0800 QUOTES
  • Your local power company (keep this number handy)