Terms of Service

1. Agreement to Terms

By accessing and using ElectricianQuotes.co.nz ("the Website", "our Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations of New Zealand. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

The materials and services on this Website are provided by ElectricianQuotes.co.nz, a New Zealand-based electrical service connection platform.

2. Service Description

ElectricianQuotes.co.nz operates as a connection platform that:

• Connects customers with EWRB registered electricians across New Zealand
• Facilitates quote requests for electrical services
• Provides information about electrical services and electricians
• Offers a directory of qualified electrical professionals

Important Disclaimer:

• We do not perform electrical work ourselves
• We are not responsible for the work performed by electricians
• All electrical work is performed by independent contractors
• Contracts are formed directly between customers and electricians

3. User Responsibilities

When using our Service, you agree to:

• Provide accurate, current, and complete information in quote requests
• Maintain the accuracy of your contact information
• Use the Service for legitimate purposes only
• Not misuse, abuse, or attempt to circumvent the platform
• Comply with all applicable New Zealand laws and regulations
• Not submit false, fraudulent, or misleading information
• Treat electricians and service providers with respect
• Not use the Service for any illegal or unauthorized purpose

4. Electrician Verification

We make reasonable efforts to ensure that electricians listed on our platform:

• Hold current EWRB (Electrical Workers Registration Board) registration
• Maintain appropriate insurance coverage
• Comply with New Zealand electrical safety standards

However, we do not guarantee:

• The quality, safety, or legality of services provided
• The accuracy of electrician-provided information
• That electricians will respond to every quote request
• Any specific outcomes or results from electrical work

5. Quotes and Pricing

• Our quote request service is free for customers
• Quotes provided by electricians are estimates only
• Final pricing is agreed directly between customer and electrician
• We are not party to pricing agreements between customers and electricians
• Electricians may charge for site visits, inspections, or detailed quotes
• Prices may vary based on complexity, urgency, and location

6. Limitation of Liability

ElectricianQuotes.co.nz is not liable for:

• Quality, safety, or legality of electrical work performed
• Disputes, disagreements, or conflicts between users and electricians
• Damages resulting from electrical work or services
• Loss of data, revenue, or business opportunity
• Indirect, incidental, or consequential damages
• Service interruptions, technical issues, or website downtime
• Actions or omissions of third-party electricians
• Accuracy of content, quotes, or information provided by electricians

Our maximum liability for any claim arising from use of our Service shall not exceed NZD $100.

7. Warranties and Guarantees

The Service is provided "as is" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or reliability of information
• Uninterrupted, secure, or error-free service

Any warranties related to electrical work are provided by the electrician performing the work, not by ElectricianQuotes.co.nz.

8. Intellectual Property

All content on this Website, including text, graphics, logos, images, software, and compilations, is the property of ElectricianQuotes.co.nz or its content suppliers and is protected by New Zealand and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content without our express written permission.

9. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

We collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

10. Termination

We reserve the right to:

• Terminate or suspend access to our Service immediately, without prior notice, for any breach of these Terms
• Remove any content that violates these Terms or is otherwise objectionable
• Refuse service to anyone for any reason at any time

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms or use of our Service shall be subject to the exclusive jurisdiction of the New Zealand courts.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Service following any changes constitutes acceptance of those changes.

We encourage you to review these Terms periodically to stay informed of updates.

13. Complaints and Dispute Resolution

If you have a complaint about an electrician or our Service:

• Contact us immediately via our contact page
• Provide detailed information about your concern
• For electrical work disputes, contact the electrician directly first
• For EWRB-related complaints, contact the Electrical Workers Registration Board

We will make reasonable efforts to assist in resolving disputes but are not obligated to intervene in customer-electrician disagreements.

14. Emergency Electrical Work

IMPORTANT: For life-threatening electrical emergencies, immediately:

• Turn off power at the mains if safe to do so
• Call 111 for emergency services if there is fire or injury
• Evacuate if there is immediate danger
• Then contact an emergency electrician

While we connect you with 24/7 emergency electricians, response times may vary. We cannot guarantee immediate availability.